Customer Satisfaction Survey                            

Administration Department                                                 

As part of our continual efforts to provide exceptional customer service, we are very interested in your thoughts about our Admin Department.  Please take a few minutes to evaluate your last and overall impressions about our Admin Department.

Company Name 

Your Name (optional) 

Email Address 

 

1.  Overall, how satisfied are you with the service you received from our administration Department?

Pleas check one:

                                Very Satisfied

                                Satisfied

                                Dissatisfied

                                Very Dissatisfied

2.  Are you a :

                                New Customer

                                Current Customer

                                Returning Customer

3.  Please provide feedback on the Representative who recently assisted you.

Representative's Name: (optional)

4.  This contact event was directed to:

                                    Accounting

                                    Dispatch

                                    General Account Information

Please Check one in each category:

 

 Yes No

Was Courteous?

Was Knowledgeable?

Communicated Well?

Was Helpful?

Provided accurate answers?

Followed through on items questioned?

Worked to resolve problem?

Followed through on issues brought up by you?

4.  Please use this space to add any comments you may have:

Thank you for time and responses!

           

Continents Copyright© 2008 BCG Wilson Enterprises dba Florida Imaging

& Network Systems and Alabama Imaging & Network Systems.  All rights reserved.

Florida & Alabama Imaging & Network Systems provides copiers, printers, scanners, fax machines, networking services and software for document management solutions to the Gulf Coast areas of Florida, Alabama & Mississippi including Biloxi, Gulfport, Pascagoula, Mobile, Bay Minette, Foley, Gulf Shores, Orange Beach, Pensacola, Milton, Gulf Breeze, Fort Walton Beach, Crestview, Defuniak Springs, Niceville, Freeport, Panama City, Dothan, Atmore, Brewton, Opp, Andalusia other areas along the Emerald Coast.